You may return most new, items within 48 hours of delivery for a full refund. The buyer must pay any and all shipping on the item both from and to the store. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). The 48 hour return period begins when the item is delivered by the shipping company.
You should expect to receive your refund within 2 days of receiving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period does not include the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
PLEASE CALL US FIRST (570) 909-9216 If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Layaway: Layaway items may not be returned.
We can ship to virtually any address in the world however the Website is optimized for USA sales. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based as well as Distance based and now Dimensional weight based (the actualy size of the shipping box) . The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Please note that some shipping companies ship by Box Size